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IP Cameras and Security Products

1. Product Warranties

Sevenza Cloud offers a limited warranty on IP cameras and other security products as specified in the product documentation. The warranty covers defects in materials and workmanship under normal use.

2. Product Returns

Returns are accepted within 30 days of purchase, provided the product is in its original condition and packaging. Please refer to our Return Policy for detailed instructions.

3. Installation and Maintenance

Users are responsible for the installation and maintenance of IP cameras and other security products. Sevenza Cloud may offer installation services at an additional cost.

Cloud Storage Services

1. Data Storage

Sevenza Cloud provides cloud storage services for the purpose of storing data generated by IP cameras and related security devices. The storage capacity and duration are subject to the plan selected by the User.

2. Data Security

Sevenza Cloud employs industry-standard security measures to protect your data. However, we do not guarantee absolute security, and you acknowledge that the transmission of data over the internet is inherently insecure.

3. Data Retention

Your data will be stored for the duration of your subscription. Upon termination or expiration of your subscription, your data may be permanently deleted unless you renew your subscription or make arrangements for data transfer.